Independent guide · Last reviewed 15 September 2026
Go to raisingcanes.com/survey, enter the 16 or 18 digit code from your receipt, and answer the questions. Your receipt says the code expires in 3 days, so this is not something to leave in the car.
Finish it and you get one entry into the monthly drawing for Free CANE’S for a Year. One person wins each month.
The short version
What is the Raising Cane’s survey?
It is the Raising Cane’s Customer Experience Survey, the feedback form printed on the bottom of your receipt. Raising Cane’s Restaurants runs it and Market Force hosts it.
Answering it does two things. It sends your ratings back to the restaurant you visited, and it puts one entry into that month’s prize drawing.
What it costs
Nothing. There is no fee, no account and no password at any point.
What you need
A receipt with the survey code on it, and about five minutes.
What you get
One entry in the monthly drawing. No instant coupon prints at the end.
That last card is the part people get wrong most often. Some chains hand you a discount code on the spot. This one does not.
Step by step
How do I take the Raising Cane’s survey?
Open raisingcanes.com/survey
Type it in yourself. The page hands you over to raisingcane.survey.marketforce.com, which is the platform Cane’s uses, so that jump is normal.
Pick English or Español
The very first screen is a language choice, two buttons and nothing else. Set it before you go any further.
Enter the code from your receipt
It is 16 or 18 digits, printed in blocks near the bottom of the slip. Type the digits and let the boxes handle the grouping.
Answer the questions about your visit
Mostly rating scales about the food, the speed and the crew, plus a comment box where you can write what actually happened.
Leave a name, phone and email
This is the entry itself. Without a way to reach you there is nobody to call if your name comes out of the drawing.
The code
Where is the survey code on a Raising Cane’s receipt?
Bottom of the receipt, under the block that starts “Hey Caniac!”
That block invites you to the monthly drawing, gives the web address, and then prints the code on the line below it.
The receipt shows it in four groups. The last group is longer than the others, which is why some codes come to 16 digits and some to 18.
Above the same block you will see WWW.HICANES.COM and 833-HI-CANES. Those are customer relations, not the survey.
The clock
How long is a Raising Cane’s survey code valid?
Three days. The receipt prints “(Expires in 3 days)” right under the code.
Worth being precise here, because most pages about this survey are not. The official sweepstakes rules do not state any expiry period at all. The receipt does, and it says three days.
So when a site tells you 48 hours or 72 hours, it is guessing at what the receipt already says plainly.
Take it the same day if you can. A code you meant to use on Thursday is dead by Sunday, and no amount of retyping brings it back.
If yours is already past it, do not waste ten minutes on the form. The postal entry below has no receipt and no clock.
The prize
What do you actually win from the Raising Cane’s survey?
Free CANE’S for a Year
Which sounds like unlimited chicken and is not. The official rules describe it as a reward card good for three Box Combo meals per calendar month for twelve months, with an approximate retail value of $452.01.
Three meals a month. Thirty-six meals over the year. That is a real prize and it is worth five minutes, but it is not a year of free dinners.
| Detail | What the rules say |
|---|---|
| Prize | Free CANE’S for a Year reward card |
| What it covers | Three Box Combo meals each calendar month |
| How long | Twelve months |
| Stated value | $452.01 approximate retail value |
| Winners | One per calendar month |
| Drawing | One random drawing per month, held on the second Monday of the following month |
Eligibility
Who can enter, and how many times?
| Requirement | What the official rules say |
|---|---|
| Age | At least 18 years old |
| Where you live | The 50 United States, the District of Columbia and Guam |
| Not eligible | Residents of Puerto Rico |
| Also not eligible | Employees and immediate families of the sponsor, its affiliates and the agencies running the sweepstakes |
| Entry limit | One entry of any kind per person per monthly drawing |
Guam being in and Puerto Rico being out is unusual enough that almost no other guide mentions it. Both are written into the rules.
One entry per drawing also means three receipts in one month still give you one entry. A second code will come back as already used.
Three ways in
Can I enter the Raising Cane’s sweepstakes without a receipt?
Yes. The rules name three routes into the same monthly drawing, and one of them needs no purchase at all.
With a receipt code
The normal route. Buy something in a restaurant, get a receipt with a code, take the survey inside three days.
This is the only route that also sends feedback to the restaurant you visited.
After a mobile app order
If you ordered through the Raising Cane’s app, the rules provide a survey route for that purchase too.
You give your name, street address and a phone number or email at the end, the same as any other entry.
By post, with no purchase
Hand print your full name, street address, home telephone number, age and email address on a 3 inch by 5 inch card.
The rules are specific about two things. Hand printed, not typed. And a street address, not a P.O. Box.
Raising Cane’s Customer Satisfaction Survey Monthly Sweepstakes
P.O. Box 278
Woodbridge, NJ 07095
It costs a stamp and it lands in the same drawing as everybody else. Hardly anyone uses it.
Is it genuine
Why does raisingcanes.com/survey open a different website?
Because the survey runs on Market Force, a feedback platform a lot of large chains use. The address bar changing to raisingcane.survey.marketforce.com is the real thing, not a hijack.
What should worry you is different. The genuine survey asks for a receipt code and opinions. It never asks for a card number, a bank account or a Social Security number.
It also never asks you to pay anything, and no legitimate prize notification ever will.
This site is one of the unofficial ones too, and saying so is fairer than pretending otherwise. We explain the rules and then send you to the official page to actually enter.
When it goes wrong
What if the survey will not accept my code?
| What you see | Why | What to do |
|---|---|---|
| Invalid code | A misread digit, often a 0 taken for an 8 on faded print | Retype it from the paper under good light, digits only |
| Code expired | The receipt is more than three days old | Use a newer receipt, or send a postal entry instead |
| Already completed | That code has already produced an entry | Each code works once. Try a different receipt |
| No code on the receipt | Some slips and some order types do not print the block | Use the postal entry, which needs no code |
| Page will not load | A cached copy, a blocked script, or a VPN placing you outside the US | Turn the VPN off, clear the cache, then try another browser |
| Form restarts itself | The session timed out while you were reading | Start again and finish in one sitting |
Not the same thing
Is the survey the same as the Caniac Club?
No, and mixing them up is the most common mistake in this corner of the internet.
The survey
A receipt code, a questionnaire, and one entry in a monthly drawing for a reward card. No sign-up, no account.
Caniac Club
Raising Cane’s loyalty programme, with its own sign-up and its own offers. Taking the survey adds nothing to it.
They also run separate promotions. A Caniac Club sweepstakes is not this monthly drawing, whatever the name on it.
And if what you actually want is to report a problem rather than enter a drawing, the survey is the wrong tool. The receipt prints hicanes.com and 833-HI-CANES for exactly that.
Questions people ask about raisingcanes.com/survey
Do I need an account or a login?
No. There is no account, username or password. The receipt code is the only thing that identifies your visit.
Is the Raising Cane’s survey code 16 or 18 digits?
Both exist. The entry screen accepts either, and the difference comes from how the last block is printed on your receipt.
Can I take the survey on my phone?
Yes. It is a web form that works in any phone browser, and there is no app to install for it.
Does everyone who takes the survey win something?
No. One person wins each calendar month and everyone else gets nothing beyond having had their say.
How will I know if I won?
By phone or email, using the details you left at the end. Winners then have two days to return a signed liability waiver and publicity release.
Can I enter more than once in a month?
No. The rules allow one entry of any kind per person per monthly drawing, whichever route you used.
Is the survey available in Spanish?
Yes. The first screen offers English or Español before you enter anything.
Do I pay tax on the prize?
US sweepstakes prizes are generally treated as taxable income. What you owe depends on your own situation, so ask a tax professional. A survey guide is not the place to settle it.
Ready to take the survey?
Check the date on your receipt first. If it is inside three days, the code still works.
Where these facts come from
The code length, the language screen and the three day expiry come from the live survey and the receipt block reproduced on it. The prize, the value, the eligibility terms, the entry limit and the mailing address come from the official sweepstakes rules linked from that survey page.
raisingcanescomsurveys.autos is an independent guide. We are not affiliated with, endorsed by or operated by Raising Cane’s Restaurants, L.L.C. We cannot submit entries, check entry status or award prizes, and nothing here is tax advice. Rules and prizes change between periods, so read the official rules before you enter.